FAQs

OKU Andalusia luxury five-star hotel terrace exteriors

OKU Andalusia - FAQs

A guide to our guest information and frequently asked questions for OKU Andalusia.

Reservations & Bookings

When is OKU Andalusia open?

OKU Andalusia is a seasonal resort and is open until 9th November 2026. Following it’s winter closure, it will reopen for summer 2027 on the 26th March 2027 and will be open next year until 1st November.

When is a good time to visit Andalusia?

Andalusia is a year-round destination, with a Mediterranean climate and mild winters. The warmer months are ideal for enjoying the resort’s pools, beach and outdoor experiences, while spring and autumn offer comfortable temperatures for exploring the surrounding region, hiking and golf.

What are the check-in and check-out times for OKU Andalusia?

Check in time is from 3pm, and check out time is 12 noon. Should you wish to check in early or check out late due to your travel timings, please request this from our reception team with at least 24-hours notice. They will do their best to accommodate, though it can never be guaranteed. You can reach out to them by emailing them on res.andalusia@okuhotels.com, or clicking the button here.

Email reception

Is the pool open for external guests?

Yes. External guests are welcome to enjoy OKU Andalusia’s facilities on a day-pass basis, including access to the pool and spa. Alma Beach Club is also open to non-residents.

To enquire about availability and day-pass options, please contact our Reservations team at res.andalusia@okuhotels.com.

Enquire about Day Passes

Can I hire OKU Andalusia exclusively?

OKU Andalusia offers spaces suitable for private events, celebrations, corporate gatherings, wellness retreats and more. Please contact our Reservations team at res.andalusia@okuhotels.com to enquire, or click the button below for more information about hosting your event at the hotel.

Explore Events

How do I make a reservation for a table at one of your restaurants?

If you are a hotel guest, our team will be in touch with you ahead of your stay to assist with restaurant bookings, if you haven’t heard from them you can email them at  res.andalusia@okuhotels.com or visit the concierge desk when you arrive.

If you are an outside guest you can use the online table booking system available on the websites for Teyo and Alma, hyperlinked here!

How do I make a reservation for a spa treatment?

For spa treatment reservations or membership enquiries, you can contact the spa team directly by emailing spa.andalusia@okuhotels.com.

 

Email the spa

Location & Travel

Why visit Andalusia?

Andalusia offers a combination of Mediterranean coastline, historic towns and villages, golf, hiking, nature and rich regional culture. OKU Andalusia is located on the southern coast, close to Sotogrande and within easy reach of destinations including Marbella and the white villages of Andalusia.

Where is OKU Andalusia located?

OKU Andalusia is located directly on Playa de La Alcaidesa in the coastal village of Alcaidesa, Cádiz, on Spain’s Costa del Sol. It sits approximately 15 minutes by car from Sotogrande and 25 minutes from Gibraltar Airport.

How do I get to OKU Andalusia?

The closest airport is Gibraltar Airport, approximately 25 minutes away by car. Jerez and Málaga airports are both approximately 1 hour 15 minutes away. The hotel can also arrange airport transfers for you.

Do you have parking on site?

OKU Andalusia has parking spaces available for hotel guests, and valet parking is provided complimentary.

Do you offer airport transfers?

Yes, airport transfers can be arranged through the hotel. You can contact our Guest Experiences team on guestexperience.andalusia@okuhotels.com.

Enquire

What should I pack?

Lightweight clothing, swimwear, sunglasses, sun protection and comfortable shoes are recommended for warmer months. If you plan to explore the surrounding countryside or take part in outdoor activities, comfortable walking or sports shoes are also recommended.

What's the weather like?

Andalusia enjoys a Mediterranean climate, with hot, dry summers and mild winters.

Hotel: Rooms & Amenities

Do you have complimentary Wi-Fi?

Complimentary high-speed Wi-Fi is available throughout the hotel, including all guest rooms and public areas.

What's in my room or suite?

Rooms include a king-size bed, Marshall Bluetooth speaker, TV, coffee machine, minibar and rainforest shower along with other amenities such as hairdryers. Suites additionally feature a full bar and wine fridge.

Do you have accessible rooms?

OKU Andalusia is designed to be accessible, with ramps, lifts and adapted guest rooms available. If you require additional assistance before or during your stay, our team will be happy to help.

Is there air conditioning in my room/suite?

Yes, all of our rooms have air conditioning. Please let our team know if you require any assistance.

Do you allow pets?

While we are animal lovers at heart at OKU, unfortunately we do not welcome pets into any of the hotel areas, and we don’t offer pet friendly rooms in our hotels at this time.

Hotel: Facilities

Do you have a pool?

Yes. OKU Andalusia has terraced infinity pools overlooking the Mediterranean, alongside an adults-only pool at Alma Beach Club. For families, there are also two children’s pools: one tucked away in a secluded area of the main hotel, and another within our incredible Kids’ Club, giving younger guests their own space to swim and play.

Do you have a gym?

Yes. There are two dedicated gyms: a cardio gym overlooking the wellness gardens and a separate strength and functional training space. The gym is open daily from 7am–10pm.

Do you have a spa?

Yes. The 2,000m² OKU Spa features an indoor swimming pool, steam room, sauna, thermal facilities, meditation courtyard, relaxation area, treatment rooms and a yoga deck. The spa is open daily from 10am – 7pm.

Do you have a tennis court on site?

Yes. The OKU Sports Club has three tennis courts, two padel courts and a multi-sport pitch. Courts can be booked privately, with rackets, balls and equipment included. Private coaching, group sessions, social matches and tournaments are also available.

Check availability & prices

Villa: Facilities & Amenities

What is the villa like at OKU Andalusia?

OKU Andalusia has one private four-bedroom villa located on the seafront. The villa has four en-suite bedrooms, an open-plan living area, full bar, outdoor dining area and private 10-metre swimming pool, with ocean views.

What is in the bedrooms/suites at the villa?

The villa has four en-suite bedrooms. Two master bedrooms have king-size beds, en-suite bathrooms with showers and bathtubs – one of which is outdoors – while the two additional bedrooms have king-size beds that can be arranged as twins and en-suite rainforest showers.

Is there air conditioning in my villa?

Yes, the villa has air conditioning. Please let us know if you require any assistance.

What catering options are available when staying in the villa?

Breakfast can be served complimentary in the villa’s dining area. Bespoke set-menu options can also be arranged for lunch, dinner and special occasions at an additional cost. Private in-villa dining is available through the hotel’s team.

How far is the villa from the hotel?

The private villa is located within the OKU Andalusia resort, offering guests access to the hotel’s facilities and services.

Dining

How many restaurants do you have?

OKU Andalusia offers five dedicated dining destinations, including: The Terrace, Teyo, Alma Beach Club, To Kima and The Bodega, alongside the Pool Bar and other drinks spaces.

Find out more

Is there a bar at OKU Andalusia?

Yes. Guests can enjoy the Pool Bar, The Bodega wine bar and the hotel’s central bar at The Terrace, alongside drinks available at the resort’s restaurants and beach club.

Are the restaurants available to villa guests?

Yes. Villa guests have access to the hotel’s restaurants and dining facilities. Private dining in the villa can also be arranged.

What type of cuisine is served?

Dining at OKU Andalusia spans Mediterranean, Italian, Nikkei-inspired and Andalusian cuisine. To Kima serves all-day Mediterranean dishes with Asian and tropical influences; Teyo offers Japanese, Asian and South American-inspired fusion; The Terrace serves Italian cuisine; Alma brings Andalusian and Hispanic influences to its beach club setting; and The Bodega focuses on local wines and Andalusian-style small plates.

Do you have vegetarian and vegan menus?

Yes. Vegetarian and vegan dishes are available across our dining venues. We can also accommodate a range of dietary requirements and food allergies. Please let our team know about any requirements when making your reservation or prior to arrival, and we will be happy to assist.

Are there family-friendly dining options and menus available?

Yes. Family-friendly dining is available, with dedicated children’s menus at selected restaurants. The Terrace and To Kima both currently feature children’s menus.

Do you offer room service?

Yes. Room service is available 24 hours a day, allowing guests to order food and drinks to enjoy in their room or suite.

Family Travel

What is there for children to do at OKU Andalusia?

The OKU Kids’ Club offers activities for younger guests including pizza making, pottery, tennis and sports, a treehouse Adventure Playground, splash pool, LEGO room and creative workshops. Guests aged 12 and over can join Teen Tribe, with activities including sports, kayaking and paddleboarding.

Are babysitting services available at OKU Andalusia?

Yes. Babysitting and childminding can be arranged by the hour. Please contact our Guest Experiences team on guestexperience.andalusia@okuhotels.com to arrange.

Enquire

Things to do at OKU Andalusia

What can I do during my stay?

Guests can enjoy the resort’s pools, spa and wellness programme, tennis and padel at the Sports Club, yoga and other complimentary wellness activities, as well as curated experiences including hiking, wine tasting, golf, watersports and visits to local villages. Our Guest Experience team will be delighted to assist you!

Is there a beach at OKU Andalusia?

Yes. OKU Andalusia sits directly on Playa de La Alcaidesa, giving guests direct access to the coastline and the Alma Beach Club.

Weddings, celebrations and special occasions

Can we get married at OKU Andalusia?

Yes. OKU Andalusia offers a range of indoor and outdoor spaces for weddings, celebrations and large-scale events of various sizes. From weddings and private celebrations to corporate events, incentives and leisure groups, our team can create bespoke experiences to suit each occasion.

To find out more about hosting an event at OKU Andalusia, please visit our Events page.

Events

Is the hotel suitable for honeymoons?

OKU Andalusia offers private pool suites, a secluded four-bedroom villa, an expansive spa, beach club, destination dining and private experiences, making it suitable for romantic escapes and special occasions.

Internal Regulations

Here you can find the internal regulations for OKU Andalusia.

Internal Regulations
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07-11-2026- 12-11-2026
2 Adults , 0 Children
Room 1
2 Adults + -
0 Children + -
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